Privacy Policy
Effective Date: 01 August 2025
1. Who We Are
This Privacy Policy applies to Ascentco Events, a UK-based company providing services in music promotion, event management, artist management, studio recording, and video production.
Ascentco Events
4th Floor
Silverstream House
45 Fitzroy Street
Fitzrovia, London
W1T 6EB
United Kingdom
Email: manager@ascentcoevents.com
Phone: +44 (0)203 960 5399
2. What Information We Collect
We may collect and process the following types of personal data:
Identity data: name, date of birth, gender
Contact data: email address, phone number, physical address
Booking details: service enquiries, event requirements, artist preferences
Technical data: IP address, browser type, device information, cookies
Marketing data: communication preferences, feedback, and responses to campaigns
We do not collect sensitive personal data unless it is voluntarily provided and essential for a service (e.g. accessibility needs at events).
3. How We Use Your Information
We use your data for the following purposes:
To respond to enquiries and provide quotes
To manage and deliver our services, including event coordination and artist bookings
To process invoices and manage accounts
To improve our website and customer experience
To send relevant marketing communications (only if you’ve opted in)
We only use your data when legally permitted, such as to fulfil a contract, with your consent, or to comply with legal obligations.
4. Data Sharing
We do not sell or rent your personal data. We may share your information with:
Trusted third-party providers (e.g. web hosts, payment processors, subcontracted creatives)
Venues, performers, or suppliers essential to fulfilling your booking
Legal authorities or regulators when required by law
All third-party partners are required to respect the security of your data and handle it in accordance with data protection legislation.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, misuse, unauthorised access, or disclosure.
6. How Long We Keep Your Data
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, including for accounting, legal, and tax compliance.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Correct any inaccurate or outdated information
Request erasure of your data
Object to or restrict processing
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at: manager@ascentcoevents.com
8. Cookies and Tracking
Our website uses cookies to improve user experience and analyse site performance. You can manage cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website, with the effective date clearly stated.